Privacy declaration

Kuncai Europe B.V.
Radeweg 3
8171 MD Vaassen
The Netherlands
Chamber of Commerce Trade Register No.: 63147076

Who are we?
Kuncai Europe B.V. (hereinafter "Kuncai Europe or we") respects the privacy of its customers and visitors to the website. We are responsible for the processing of personal data obtained via the website
In this privacy statement we explain how we use, secure and process personal data that we obtain from you. We respect the privacy of our customers and the users of our website and ensure that the personal information you provide to us is processed in accordance with the applicable laws and regulations for the protection of personal data and treated confidentially. It is possible that this privacy statement will be changed in the future. Therefore, check our privacy statement on the website regularly. You can find this at the bottom of the website.

Which data do we collect?
Our website only collects information that you provide to us or that we obtain through the use of the website.

Information that you provide
When you create a Kuncai Europe account, we store your data on a Secure Server. In your Kuncai Europe account we store information that you have entered yourself, such as your name and address, telephone number, e-mail address, delivery and payment details. You can also define your preferred settings in your Kuncai Europe account.

Data we collect
Based on the use of the website, we record information (including the IP address used) by using cookies. We collect these cookies to collect usage statistics from the website and to personalize the website.

What goals do we have to collect data?
We process the data you provide for the following purposes:
1. To personalize the website for you and to recommend products that you may find interesting.
2. To send you the newsletter for which you personally apply via our website. If you no longer appreciate this, you can let us know by sending an e-mail to This email address is being protected from spambots. You need JavaScript enabled to view it..  To further develop and improve the website. Based on the user statistics, we can see whether the current website is functioning properly. When we see that certain parts need improvement, we adapt the website accordingly.

How do we deal with confidentiality and provision of data to third parties?
We handle the information we receive from you with care. When you place an order, create or consult a Kuncai Europe account, modern security techniques are used, such as the HTTPS connection (Secure Socket Layer).
We do not sell your personal information to third parties and this information is only available to parties that are involved in processing your order. Our employees and third parties engaged by us are obliged to respect the confidentiality of your data and to secure your data properly. In the future it may happen that we transfer one or more parts of the company or assets to a third party. In this case, inform about a possible transfer of your data to a third party. It can also happen that we have to provide your data on the basis of a legal obligation, for example to the police or judicial authorities.

With which third parties do we work together?
We work with third parties to ensure that the website and marketing function properly. We work together with the following parties:

Informatics b.v. in Waddinxveen provides the hosting of our website. This makes it possible for the website to be accessible.

With tools from Google, we measure the behavior on our website and collect user statistics. Read more about this in our cookie statement. Kuncai Europe has also concluded a processor agreement with this party.
Google may provide this information to third parties if Google is legally obliged to do so, or if third parties process the information on behalf of Google. We have no influence on this. We have not allowed Google to use the obtained analytics information for other Google services.
The information that Google collects is anonymised as much as possible. The information is transferred to and stored by Google on servers in the United States. Google maintains the Privacy Shield principles and is affiliated with the Privacy Shield program of the US Department of Commerce. This means that there is an appropriate level of protection for the processing of any personal data. "

Privacy questions
Phone calls with customers and website visitors are not recorded or stored. Voicemail messages are only listened to by QolorTech employees. Completed contact forms are stored in our secure e-mail environment.

Reporting duty data leaks
We are obliged to report any data leaks to the authority personal data. We do this, for example, when data is stolen or hacked.


We use cookies on our website. A cookie is a small text file that is sent to your PC, tablet or mobile with a website and is stored. For example, cookies contain information about the settings of your PC and the preferences you have indicated. This way you do not have to provide this information over and over again and to simplify your next visit to our website. This information does not contain name, address, or other personal information.

Disable cookies
Your computer's browser can be configured so that you do not receive cookies during your visit to our website. Check the settings of your browser for this. In the event that your browser refuses cookies, it may happen that you can not make sufficient use of all the features of our website or that you do not have access to some parts. How you can disable or delete cookies is shown below per browser.
Internet Explorer
Safari (iOS)
Safari (macOS)

Functional cookies
Functional cookies ensure that the website functions properly. For example by:
1. Remembering products that are added to the shopping cart
2. Remembering information is entered on different pages during checkout or ordering
3. Saving preferences, such as the language, location, the desired number of search results to be displayed, etc.
4. Reading browser settings to be able to display our website optimally on the screen
5. Detecting abuse of our website by, for example, registering a number of consecutive failed log-in attempts
6. Making it possible to fill in a contact form on our website
7. Making it possible to approach the customer on the website with questions about the order, the chosen delivery method and preferences

Targeting and Advertising cookies
Below is a list of targeting and advertising cookies, which can be placed and used for commercial purposes. For example, for measuring transactions and user statistics.

Google Analytics
With Google Analytics we measure user statistics on our website. For example, the number of pages viewed, average session duration, website searches and transactions

Google Adwords
Through Google Adwords we show relevant ads in the search engine. On our website we therefore place Adwords codes to measure user statistics.
Google Remarketing Google Remarketing maintains which pages or products a visitor views. Through Remarketing we can display personalized banners to this visitor.

Google Tag Manager
Google Tag Manager is a program from Google with which we can install tracking codes. By installing the Google Tag Manager code, we do not have to put each code separately on the website.
Doubleclick Doubleclick collects user statistics so that it becomes possible for third parties to show relevant advertisements when you browse other websites.

Other trackers
These trackers are used to collect user statistics.

Questions about data or have it changed?
If you have created an account or have been provided by us, you can always view and change your personal details on your personal page. You can always contact us by telephone or e-mail to view and improve your data.

This statement was last modified on 14-05-2018.